FAQ

What is your Standard Turn-around Time?
We aim to turnaround all orders within 15 working days. Delivery estimates can vary slightly, depending on how booked up we are, how large the order is, or whether there's any extra garment finishing added.

Can I pay for a rush order?
Yes you can! We add a percentage onto your total order cost Appropraitely: Within 6-8 working days + 22% - Within 4-6 working days +28% - Within 2 working days + 50% Within 1 working day 100%

Can I provide my own garments?
Yes you can! We do ask that you remove all excess packaging and give us notification that you are doing so. we also ask that you provide an itinary of the stock sent to us. TPIC is not responsible for replacing any damaged or misprinted pieces.

Where do I send my Artwork and Can you make it print ready?
Send all artwork to our email address either before or after placing your order. We will check and handle the artwork for free to an extent. We will always provide a proof of your artwork before production, just incase! We prefer vector imagery when possible, but we accept mostly: psd, ai, pdf, jpg. We ask that you use a high resolution of 300 dpi or higher!

How should I send my Artwork?
You can send us your artwork via email when appropriate. If your file is too large, we like to use a free service called wetransfer! If you have any problems or worries, don't hesitate to get in touch!

How much does a Shirt cost?
This is probably our most frequently asked question, before answering we need a little more information! To get an accurate quote we usualy ask for the following: How many garments are in the order all together? What type of garment is it? EG: Gildan what fit or style garment? What colour/s are the garments? How many print colours? How many print locations? What sizes are needed? From this we can usually provide you with a quick and friendly quote!

How much is delivery and How long does it take?
All our deals include VAT and delivery so if you’ve booked in our deals you’ve no need to worry! If you have a bespoke order, a price will be arranged, usually around £10 for 50 shirts. As for how long, each job is different so we notify our customers accordingly. All orders are shipped as soon as they are completed.